OUR PROTECTION CONCEPT

Dear guests

We are very pleased that we can welcome you here. It is very important to us to offer you one
to offer a relaxing and stress-free stay. For your personal safety and that of our employees
we put this protection concept together

If you have had symptoms such as cough, fever, sore throat or shortness of breath in the past 10 days,
we kindly ask you to refrain from staying with us.

Please also inform us immediately, if you experience such symptoms during or after your stay with us.

We ask you to comply with the rules of the Federal Office of Public Health BAG.

 

  • Get together with fewer people.

  • Keep distance.

  • Wear a mask if distance is not possible

  • Wash your hands thoroughly.

  • If you have symptoms, have it tested immediately and stay at home.

  • Provide contact details whenever possible for tracking purposes.

  • If the test is positive: isolation. In case of contact with a person who tested positive: quarantine.

  • Avoid shaking hands

  • Cough and sneeze in a handkerchief or the crook of your arm

  • Only go to a doctor's practice or emergency room after registering by telephone

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Reception

  • Our reception team is here for you from Monday - Sunday from 07:00am to 09:00pm!

  • A sign marks the distance of 1.5m to the next person. Please keep this distance even if guests are already at the reception.

  • A plexiglass partition for our mutual protection is installed on the reception.

  • We ventilate the public spaces regularly.

  • Electronic payment options are desirable and preferred by us.

 

Lift

  • Please do not use the lift with strangers.

 

Cleaning

  • There is the option of doing without daily room cleaning.
    Please let us know when you check in.

  • Public contact points and storage areas such as doors, door latches, lifts, light switches, tables, chairs etc. as well as the public toilets are regularly cleaned and disinfected.

 

Room

  • We only enter your room for cleaning when you are no longer in the room.

  • Our cleaning staff always wear gloves and a face mask.
    The gloves are changed and disposed of after each room.

  • New cleaning cloths are used for each room.

 

Breakfast buffet:

Disinfectant is available in all public rooms.
Please use it regularly, especially when entering and leaving.

 

→ Masks are compulsory throughout the hotel.

Please wear a mask and the provided disposable gloves when helping oneself at the breakfast buffet.

  • Our employees wear a face mask and gloves when serving

  • The tables are set at a distance of 2m from each other.

  • Please wait at the entrance of the breakfast room until you are placed

 

We thank you for observing and following these measures and wish you a wonderful stay with us.

 

Stay healthy and happy

 

Daniel Scheurer and the entire team

CONTACT

Hotel Spalentor GmbH

Schönbeinstrasse 1

CH-4056 Basel

Phone:

Fax:

+41 (0)61 262 26 29

E-mail:

OUR GDS CODES:

Saber: YX 51550
Amadeus: YX BSLSPA
Galileo / Apollo: YX 70537
Worldspan: YX BSLSP

DIRECTIONS

PRIVATE VEHICLE

Take the motorway exit Basel City and drive in the direction of Bahnhof SBB (railway station) then in the direction of Kantonsspital/Spalentor.


Hotel parking spaces or the Parking City / Kantonsspital are located very close to the hotel.

 

For a fee of CHF 15.00 per night, you are welcome to park in front of our hotel or in the car park near the hotel. Please note, however, that we cannot accept any parking reservations. 

Link: Basel parking guidance system

BUS & TRAM

Directly from the SBB train station and from the Badischer Bahnhof train station / exhibition center to the "Spalentor" station with bus no. 30.


From Euroairport Basel-Mulhouse, first with bus No. 50 to the
SBB station, then take bus no. 30 to the stop "Spalentor".

 

On your arrival and during your stay in Basel, you can travel with the reservation confirmation or the BaselCard issued by us free of charge by bus and tram.

Link: Train

Link: bus, tram
Link: Euro Airport

HARBOUR

From the docks St. Johann, Klybeck or Dreiländereck to the Hotel Spalentor you need about 10 minutes by taxi. We do not offer transportation to/from the dock or the airport, but we work closely with a local taxi company which is very reliable.

Link: Taxi 

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